In this blog, we regularly take a look behind the scenes at DASSY professional workwear. We want to present our different teams to you and explain how they help to create professional workwear that perfectly fits the needs of the modern professional. And an excellent team of IT professionals? That’s crucial for our company. The past couple of months have proven this more than ever!
March 18, 2020. As a precaution to prevent the spread of the COVID19 virus, the Belgian government announces a lockdown for the entire country. Companies are requested to let their employees work from home for every position where this is possible. For the DASSY IT department, it’s all hands on deck: laptops are distributed, VPN connections are installed and the internet connection was upgraded.
“To improve the collaboration between remote teams, we accelerated the implementation of a team tool that allows colleagues to chat, call, video conference and collaborate on documents”, states IT associate David. “We also migrated our mail server to the Cloud and completely updated the telephone exchange.”
“This lockdown actually accelerated a number of IT projects we were already working on,” adds IT manager Sami. "It was a particularly busy period for us, but we are very proud of how the transition to teleworking set off relatively smoothly."
In the past couple of months, other IT projects were also on the agenda: Preparing the cabling and IT infrastructure of the new, fully automated DASSY warehouse, the coordination of the solar park and an update of the software of our Customer Relationship Management (CRM).
The knowhow of IT is also used to support other teams, e.g. the online team can count on them for the DASSY website and dealer webshop. And the DASSY production facility in Sri Lanka relies on the advice of the Bruges’ IT Team with regards to the upcoming, large scale IT update there.
Not to mention the countless times IT is being called on to recover a long-lost Excel file, mend printers ... and fix computer problems. “In the 5.5 years that I have been working at DASSY, I have asked the question ‘Have you tried turning it off and on again’ at least 2,858 times," laughs David. Positive evolution: “More and more colleagues are already doing this spontaneously before panicking and calling our department.”
“The range of our responsibilities is extremely varied and challenging, but also enormous. Fortunately, we can count on the support of external partners with whom we have been working for many years”, concludes IT manager Sami.